Illustration of customs handling and international logistics from an XBS case study

Case study / Poland–Ukraine marketplace

Cross-border · E-commerce + AutoStore

Two markets.
One efficient logistics operation.

Sales and returns between Poland and Ukraine. Item-level identification and AutoStore automation for part of the product range.

Explore the full process

The project at a glance

Sales and returns on both sides of the border.

2sales markets: Poland and Ukraine
AutoStorepicking for part of the product range

The scope of the project for an international marketplace.

01 / Challenge

Higher volumes without losing control of the product range.

After the COVID-19 period, the marketplace significantly expanded its sales. A varied product range, many SKUs, and shipments and returns from two markets required a consistent operating model. Item-level traceability, efficient customs processes and cooperation with carriers in Poland and Ukraine were essential.

02 / The XBS solution

Identification, automation and cross-border handling.

  • Comprehensive B2C order handling in Poland and Ukraine, with returns from both markets.
  • Individual coding of each product unit to maintain traceability.
  • AutoStore-assisted picking for part of the product range.
  • Organisation of customs procedures, export documentation and cooperation with Polish and Ukrainian carriers.
03 / Result

Operational support for further international growth.

XBS helped the customer handle growing cross-border sales and a varied product range. Improvements to warehouse operations, international shipments and returns supported service quality during rapid business growth.

Now your company

Your business.
The next growth story.

Tell us about your products, sales channels and challenges. We will design a service scope suited to your operation.

Let's discuss working together+48 787 470 025